Skills · 20 June 2026 · 2 min read

How to Come into Discovery with a Point of View.

You have a discovery meeting booked and you want to show up as a peer, not a vendor fishing for information
Will Koning
Will Koning
Founder, meritt
meritt illustration: discovery & qualification

You have a discovery meeting booked and you want to show up as a peer, not a vendor fishing for information

Buyers form an impression in the first few minutes. If you open with generic questions you could have answered with ten minutes of research, you signal that your time together will not be valuable. A sharp point of view on their business earns you the right to ask harder questions and gets the buyer talking at a deeper level faster.

Where it goes wrong

Without a hypothesis going in, discovery becomes an interrogation. The buyer answers surface questions, you never get to the real problem, and the meeting ends with vague next steps and no urgency.

What you'll be able to do

You can build a short, specific hypothesis about the buyer's situation before the meeting and use it to open a real business conversation instead of a fact-finding checklist.

How to do it

Spend 10-15 minutes before the meeting on their company

Spend 10-15 minutes before the meeting on their company news, earnings calls, job postings, and the buyer's LinkedIn activity. Look for one concrete signal - a new initiative, a hiring push, a stated priority.

Build a three-part hypothesis using Observe, Interpret, Validate

Build a three-part hypothesis using Observe, Interpret, Validate. Observe: state what you found. Interpret: say what you imagine that means for their role. Validate: ask them to correct you.

Keep the hypothesis tight - one sentence each

Keep the hypothesis tight - one sentence each. The goal is to be roughly right and invite them to sharpen it, not to prove you did homework.

If research turns up nothing useful, open with a

If research turns up nothing useful, open with a trigger question instead: 'What prompted you to take this meeting now rather than six months ago?' That surfaces their real reason without pretending you have context you don't.

See the difference

Weak

Rep opens: 'So tell me a bit about your business and what you're focused on this year.' Buyer gives a two-minute overview the rep could have read on the website. The meeting is already behind.

Strong

Rep opens: 'Based on your Q3 letter and the three SDR roles you posted last month, it looks like you're pushing hard on outbound pipeline. For a VP of Sales, I'd imagine that shows up as pressure to ramp new hires faster while keeping cost per opportunity down. Am I in the right area?' Buyer says 'Yes, and actually the bigger issue is...' - and the real conversation starts.

You can build a short, specific hypothesis about the buyer's situation before the meeting and use it to open a real business conversation instead of a fact-find

How you'll know it's working

You've got it when the buyer spends the first few minutes correcting or deepening your hypothesis rather than answering a generic opening question.

Questions people ask

How do you come into discovery with a point of view?

Buyers form an impression in the first few minutes. If you open with generic questions you could have answered with ten minutes of research, you signal that your time together will not be valuable. You can build a short, specific hypothesis about the buyer's situation before the meeting and use it to open a real business conversation instead of a fact-finding checklist.

What is the most common mistake to avoid?

Without a hypothesis going in, discovery becomes an interrogation. The buyer answers surface questions, you never get to the real problem, and the meeting ends with vague next steps and no urgency.

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More reading

The methodology.

Four behaviours, role skills. Published in full.

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